Legal · Last updated June 2026

Terms & Conditions

This template covers the essentials. Have it reviewed by a UK solicitor before you take live orders.

The basics

These terms govern your purchase of bio. products from Oravertis Ltd. By placing an order you agree to them. Please read them alongside our Privacy Policy.

Orders and payment

  • Prices are shown in GBP and include VAT where applicable. Payment is taken securely at checkout via Stripe.
  • A one-off set is a single purchase. The annual subscription renews every 12 months until cancelled.
  • You can cancel a subscription at any time by emailing hello@getbiodental.co.uk before your next renewal date.

Custom-made products

Retainers are custom-made to your impressions. Because they are made to order and personalised, your statutory right to cancel may be limited once manufacture has begun — except where a product is faulty or not as described. Your legal rights under the Consumer Rights Act 2015 are unaffected.

Clinical responsibility

bio. devices are provided under the oversight of a registered UK clinician. They are not a substitute for in-person dental care where that is clinically required. If you have an active dental health issue, see your dentist.

Delivery

We aim to deliver custom retainers within 5 working days of receiving usable impressions or scans. Timeframes are estimates, not guarantees.

Liability

Nothing in these terms limits liability where it would be unlawful to do so. Otherwise our liability is limited to the value of your order.

This is a starting template, not legal advice. A UK solicitor should review these terms — particularly the cancellation and clinical-responsibility sections — before you take orders.